Privacy Policy
How We Handle Your Personal Data
At STARTEAM Global, we respect your privacy and are committed to handling personal data responsibly and securely.
This Privacy Policy explains how we handle personal data when you visit our website, contact us or interact with us in a business context. It describes the information we collect, how we use and protect it, and how you can contact us regarding your personal data.
Additional information on local data protection requirements is available in our regional Privacy Notices.
1. What personal data do we collect?
We may collect personal data when you visit our website, contact us, request information or downloads, communicate with us as a customer or supplier, or apply for a position.
Depending on the interaction, this may include your name, company, job title, business contact details, inquiry content, correspondence and documents you provide. When you use our website, technical information such as IP address, browser details, device information and access times may also be processed.
We aim to collect only the information relevant to the respective purpose.
2. Why do we use your personal data?
We process personal data to operate and secure our website, respond to inquiries, provide requested information, manage business relationships, communicate with customers and suppliers, evaluate applications and comply with applicable obligations.
Where appropriate, we may also analyse the use of our website and provide information about our products and services. Such processing takes place only where an appropriate legal basis exists, including consent where required.
3. What happens when you visit our website?
When you access our website, certain technical information may be processed automatically, including your IP address, date and time of access, requested pages, browser and device information.
We use this information to deliver our website and maintain its functionality, stability and security. Optional analytics and tracking technologies are described in our Cookie Policy.
4. What happens when you contact us or request information?
When you contact STARTEAM by email, through a contact form or by requesting a download, we use the information provided to handle your request and communicate with you.
Depending on the subject and location of your inquiry, the information may be shared with the relevant STARTEAM company or responsible department. If your details are subsequently used for marketing activities, we assess the applicable requirements separately.
5. How do we use HubSpot for customer management?
We use HubSpot to manage business contacts collected during trade fairs and other business events.
When you voluntarily provide your contact details through our event registration forms, we store this information in HubSpot to manage our business relationship and, where you have agreed, to contact you regarding our products and services.
The information may include your name, company, job title, email address, telephone number and communication preferences.
We process this information for the purposes communicated to you when your data is collected and apply appropriate data protection and security measures.
6. How do we manage business information and documents?
We use digital systems to support our daily business activities, including communication, collaboration, customer and supplier management, and contract administration.
Depending on the business relationship, we may process personal data such as names, business contact details, correspondence, contractual documents and other information necessary for the respective purpose.
Access to this information is restricted to authorised persons and service providers involved in the relevant processes. We apply appropriate data protection and security measures and retain personal data only as long as necessary for the respective purpose or applicable legal obligations.
7. How do we use Artificial Intelligence?
We may use approved Artificial Intelligence (AI) tools to assist with selected business activities, such as preparing communications, reviewing documents and supporting administrative or analytical tasks.
Where personal data is involved, processing depends on the specific purpose, information provided and the tools authorised for use. We require appropriate safeguards, access controls and human oversight where necessary. Any use of external AI providers or automated decision-making is assessed against applicable requirements.
8. Do we use cookies and website analytics?
Our website uses cookies and similar technologies to provide necessary functions and, where enabled, analyse website usage or support marketing activities.
Optional technologies are activated only where the necessary consent has been obtained. You can review or change your preferences through Cookie Settings. Our separate Cookie Policy provides more detailed information about the technologies, purposes, providers and storage periods.
9. How do we use social media?
STARTEAM Global maintains a presence on social media platforms, including LinkedIn, to share company information, communicate with business partners and provide updates about our activities.
When you interact with our social media pages, personal data such as your profile information, comments or messages may be processed by us and the respective platform provider.
The platform providers may also process information about your activities in accordance with their own privacy policies.
Further information about the processing of personal data is available in the privacy policies of the respective platforms.
10. How do we process inquiries through our online manufacturing platform?
STARTEAM Global Germany GmbH operates and hosts an online manufacturing inquiry platform in cooperation with Würth Elektronik GmbH & Co. KG.
Customers can submit manufacturing inquiries, including contact details, technical specifications and related documents, through this platform.
Based on the technical manufacturing requirements, the system determines which manufacturing partner is suitable for handling the inquiry. Depending on the outcome, the relevant information may be forwarded to STARTEAM or Würth Elektronik GmbH & Co. KG for further processing.
Personal data and technical documents are processed only as necessary to evaluate and respond to the inquiry. Access is restricted to authorised persons involved in the respective process.
Submitting an inquiry does not automatically constitute a manufacturing order.
Further information about data processing, the parties involved and the handling of uploaded documents is available in the platform’s separate Privacy Notice.
11. Do we use external services and tools?
We use authorised service providers to host, maintain, secure and improve our website and to support related business services.
Depending on the configuration, these may include content management, hosting, analytics, CRM, communication and security services. We assess the relevant contractual, data protection and security requirements when engaging service providers
12. Who may receive your personal data?
Personal data may be shared with the relevant STARTEAM companies, authorised service providers or business partners where necessary for the respective purpose.
For example, a customer inquiry may be handled by the STARTEAM office responsible for the relevant region or business relationship. We may also disclose data where required by applicable law.
13. Is your personal data transferred internationally?
STARTEAM operates internationally, including in Germany, Italy, the United Kingdom, Hong Kong, China and Thailand. Personal data may therefore be accessed or processed in other countries by relevant STARTEAM companies or authorised service providers.
Where applicable, we implement appropriate legal, contractual, technical and organisational safeguards for international data transfers. Additional regional information is provided in the relevant Privacy Notices.
14. How long do we keep your personal data?
We retain personal data only for as long as necessary for the relevant purpose or to meet applicable legal and contractual obligations.
Retention periods depend on the nature of the data and the processing activity. Once the information is no longer needed, it is deleted or anonymised in accordance with the applicable retention requirements.
15. How do we protect your personal data?
We apply appropriate technical and organisational measures to protect personal data against unauthorised access, loss, disclosure, alteration and misuse.
Access is limited to authorised persons who need the information for their responsibilities. Our data protection and information security measures are reviewed and updated as appropriate.
16. What rights do you have regarding your personal data?
Depending on applicable local law, you may have the right to request access to, correction or deletion of your personal data, or to restrict or object to certain processing activities.
You may also have the right to withdraw consent, request data portability or lodge a complaint with a competent authority. Further details are available in the relevant regional Privacy Notices.
17. Who is responsible for this website and how can you contact us?
The company responsible for this website is:
STARTEAM Global Ltd.
Unit 6-8, 11/F, Hilder Centre
2 Sung Ping Street, Hung Hom, Kowloon
Hong Kong SAR
Phone: +852 2334 8225
General email:stg@starteam.global
18. Where can you find local privacy information?
Specific data protection requirements may apply depending on your location and the STARTEAM entity involved. Please refer to the respective regional documents for further information:
European Privacy Notice | China Privacy Notice | Thailand Privacy Notice
Additional regional notices may be provided where applicable.
19. How do we update this Privacy Policy?
We may update this Privacy Policy to reflect changes in our services, data processing activities or applicable requirements. The latest version will be made available on our website.
Last updated: November, 2026